License Migration


Migrate your Barcode Essentials™ licenses if you have changed or upgraded your Symantec server.


About Migration

 

 

You should migrate your Barcode Essentials device licenses if:

  • your Symantec server hardware has changed, or
  • you have upgraded your Symantec server e.g. 7.1 to 7.5, or
  • you uninstalled & reinstalled Barcode Essentials Solution, or
  • you see the error 'The Redemption Code you entered could not be found' when activating your purchase.


Migration is the process of activating your device licenses against a new Server ID. In accordance with the Barcode Essentials License File EULA, your licenses can only be used with one server at a time. 


You must remove the licenses from your old server before they can be activated on your new server.



To migrate your licenses:


Step 1: Have your redemption code available & record the server ID from your old (existing) server.


Step 2: Ensure Barcode Essentials Solution is installed on your new server, and record the server ID of your new server.


Step 3: Fill in and submit the Migration Request form on the right.


Step 4: We will migrate your redemption code and inform you via email (usually within 24 hours).


Step 5: You can then Activate your licenses on your new server, using your original redemption code.



Submit a Migration Request

 

> To expedite processing, please ensure you provide all details.


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